Market Square Volkswagen Uitenhage | Company Profile

Michael McNaughton purchased Market Square Volkswagen (then known as Kelly Volkswagen) in 1996.

The dealership was born from humble beginnings and began trading on the 1st June 1996 with 3 new cars in stock, one demo, 1 salesperson and 2 used cars. Today the dealership sells over 80 New and Pre-Owned cars a month, services around 40 cars a day and employs just over 90 staff.

Market Square VW is owned and operated within the Kelston Motor Group, a national operation, with 11 dealerships comprising of 7 brands: namely Volkswagen, Audi, Ford, Mazda, Citroen, Peugeot and FAW.

The group is proudly Eastern Cape with the majority of the dealerships based in this region and the head office in Port Elizabeth. Currently over 400 people are employed in this group with numbers regularly increasing. The true success of our dealership lies in 2 areas that we are extremely proud of :

We have a strong belief and philosophy that our customers are the centre of our business and are the reason we open our doors daily and continue to grow. Over the years many of our customers have moved from being customers to being friends and we welcome them at every opportunity.

In a volatile industry we “buck the trend” in that we have a very low staff turnover, with some staff members that have been with us, since inception. We believe our success in staff retention combined with our customer centric approach is the reason we win awards year after year.

In the 20 years of operation we have won the VWSA Club of Excellence Award 10 times, alongside many other awards.

Why should Market Square Volkswagen Uitenhage be your dealership of choice?

We believe that our achievements and successes are to be shared with the community in which we operate and therefore, we have a committed approach to social responsibility projects. Over the years we have been involved in various projects, to name a few:

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Celebrating our 20 year anniversary

Michael McNaughton purchased Market Square Volkswagen (then known as Kelly Volkswagen) with the assistance of two partners in 1996.

The dealership was born from humble beginnings and began trading on the 1st June 1996 with 3 new cars in stock, one demo, 1 salesperson and 2 used cars. Today the dealership sells over 80 New and Mastercars a month, services around 40 cars a day and employs just over 90 staff.

In 2012 the Kelston Motor Group invested substantially in the Uitenhage Metro by developing a new state of the art dealership and relocated the branch from the centre of town to Algoa Road.

In celebrating our 20 year anniversary we are delighted to share that we have three staff that have celebrated this milestone with us namely Clive Oosterhuizen, Louis Du Plessis and Wilson Dwane.

Photo: (Gerdi De Lange)
Clive Oosterhuizen (Master Technician) Louis Du Plessis (Parts Marketer) Tracy Weise (Dealer Principal) Wilson Dwane (International Sales Executive).

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Market Square Volkswagen Uitenhage wins 4 Grand Prix Awards

In 2014, Market Square Volkswagen Uitenhage won 4 Grand Prix Awards... the highest Awards within the Volkswagen Group... and, was again awarded several awards at the prestigious Grand Prix Awards in Johannesburg in May to celebrate their 2015 achievements:

*Best New Car Sales Manager – Gert van Huyssteen
*Service Manager – Dave Watson
*Customer Centricity Score of 95.4% (one of the highest in the country!)
*”Club of Excellence” Status. This award includes the following facets of a Dealer infrastructure:
- Customer Service
- Sales
- Dealer operations
- Parts
- Service
- Dealer standards

Dealer Principal, Tracy Weise said: “ We value our people, both Staff and Customers as an integral component of our operational structure and pride ourselves with the awards won, although Uitenhage-based, we continue to provide top of the range services to Customers in and around the entire Nelson Mandela Bay Metro”

“We strive to continue to offer both service excellence and customer care... whilst retaining the principles that enable our Market Square Volkswagen Uitenhage Dealership to humbly receive recognition”

Market Square Volkswagen Uitenhage has achieved the prestigious Club Of Excellence Status 10 times over the last 20 years.

Photo:
Gert Van Huyssteen (Sales Manager), Tracy Weise (Dealer Principal), Dave Watson (Service Manager)

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Read about us in the July issue of the InfoCom magazine.

Read about us in the July issue of the InfoCom magazine. http://www.businesslinkmagazine.co.za/

Casual day 2016
Casual day 2016

Casual day 2016

Casual day 2016
Amarok Social Test Drive

Just wonderful being part of the community out here in Kirkwood for the Amarok Social Test Drive... Food, blankets, gas, clothes and so much more given out today... #marketsquareVW

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Team Market Square Volkswagern Uitenhage supporting the train race

Team Market Square Volkswagern Uitenhage supporting the train race

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